1. What is the Appalachian Trail Conservancy Store?

The Appalachian Trail Conservancy Store offers a variety of products related to the Appalachian Trail and Appalachian Trail Conservancy, including books, maps, apparel, trail accessories, gifts, and more. Every purchase supports the conservation and protection of the Appalachian Trail.

2. How can I place an order?

To place an order, browse our products by category, add items to your cart, and proceed to checkout. You can complete your order by creating an account.

3. Do you offer international shipping?

Yes, we do. You can select the shipping address and method at checkout.

4. How can I track my order?

After your order ships, you will receive an email with a tracking number to monitor your shipment.

5. What is your return & exchange policy?

We want you to be happy with your purchase. If the merchandise does not meet your expectations, you may return unused items for a refund or exchange within 30 days of receipt. Please return the merchandise to:

Appalachian Trail Conservancy
799 Washington Street
Harpers Ferry, WV 25425

Please include:
1. A copy of your invoice or a letter with your name, address and phone number.
2. A brief note indicating whether you would prefer a refund or an exchange.

6. How do I contact customer service?

For inquiries, you can reach our customer service team by emailing customer support (sales@appalachiantrail.org) or calling (888) 287-8673.

7. Do you offer gift cards?

At this time, we do not offer gift cards.

8. How do I become a member of the Appalachian Trail Conservancy?

You can become a member by visiting our Membership page and signing up online. An Appalachian Trail Conservancy membership provides exclusive benefits and helps support the Appalachian Trail.

9. What are the shipping options?

We offer standard shipping and expedited shipping options. Shipping costs are calculated at checkout based on your location.

10. Is it safe to shop on your website?

Yes, our website uses secure encryption to ensure your personal and payment information is protected.

11. Can I change or cancel my order?

Once an order is processed, it cannot be changed or canceled. Please double-check your order before completing the purchase. Call customer service at (888) 287-8673 with any questions.

12. How can I learn more about the Appalachian Trail Conservancy?

You can learn more about the Conservancy’s work by going to www.appalachiantrail.org