While we strive to do our best to make sure you receive the correct items, please inspect your package upon arrival!
Looking for your invoice/receipt?
To conserve resources, we may use your invoice as the shipping label. Please check the outside of the package.
Is there something missing*, damaged or incorrect?
A member of our team will be happy to help resolve any issues. Please contact us at 888-287-8673 (Monday - Friday, 9a - 4:30p ET) or via email: firstname.lastname@example.org
*Posters/Laminated Map - Posters and our laminated map are mailed in their own special container, separately. Please give those items a few extra days to arrive.
We want you to be happy with your purchase. If the merchandise does not meet your expectations, you may return unused items for a refund or exchange within 30 days of receipt. Please return the merchandise to:
Appalachian Trail Conservancy
179 E. Burr Blvd., Unit N
Kearneysville, WV 25430
1. A copy of your invoice or a letter with your name, address and phone number.
2. A brief note indicating whether you would prefer a refund or an exchange.
Please call: 888-287-8673, or email: email@example.com